Privacy Policy

1. Information We Collect

We collect information you provide directly when you use our website and services:

• Contact form data — name, email address, company name, and any details you include in your message when you reach out through our contact form.
• AI chat conversations — messages you send through our website chat widget. These conversations may be used to improve our responses and services.
• Analytics data — standard website usage data such as pages visited, time on site, referral source, browser type, and device information, collected through cookies and similar technologies.

2. How We Use Your Information

• To respond to your inquiries and provide requested services
• To improve our website, services, and AI chat experience
• To send project-related communications (we do not send marketing emails unless you opt in)
• To analyze website usage and improve user experience
• To comply with legal obligations

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business (e.g., hosting providers, analytics services, AI model providers), subject to confidentiality obligations. We may also disclose information if required by law.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Contact form submissions and chat conversations are retained for the duration of any business relationship and a reasonable period thereafter.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of analytics tracking (see our Cookie Policy)

To exercise any of these rights, contact us at eli@ventechdigital.com.

7. Third-Party Services

Our website may contain links to third-party services (e.g., Calendly for scheduling, LinkedIn). These services have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party services you interact with.

8. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated “last updated” date. Your continued use of our website after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this privacy policy, contact us at eli@ventechdigital.com or write to us at 3423 Piedmont Rd NE, Office 477, Atlanta, GA 30305.